Right of Withdrawal / Model Withdrawal Form

right of withdrawal and withdrawal-form

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must contact us

Die Zupfgeige
Guitar Shop
Adlerstr. 39
D-76133 Karlsruhe
Tel: +49 721/3 03 03
Fax: +49 721/377 569
E-mail: info@zupfgeige.com

by means of a clear statement (such as a letter or email sent by post) of your decision to withdraw from this contract. You can use the sample withdrawal form attached below, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this agreement, we have to select all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer) and we have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same form of payment that you used in the original transaction, unless expressly agreed otherwise with you, in no case will you be charged for any such repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
The goods have to be returned or handed over immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract to:
 
Die Zupfgeige
Adlerstr. 39
D-76133 Karlsruhe
 
The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.
The right of withdrawal does not apply to delivery of goods that are not prefabricated and made to customer specifications (§ 312g para. 2 no. 1 BGB) (eg custom-made) and contracts for the supply of sound or video recordings or computer software in a sealed package, if the seal was removed after delivery (§ 312g para. 2 no. 6 BGB). This also applies to books or other media that contain data carriers that have been unsealed.
 
 
Withdrawal Form
 
Complete and return this form only if you wish to withdraw from the contract.
 
 
To
Die Zupfgeige
Adlerstr. 39
 
76133 Karlsruhe
GERMANY
 
 
Tel: +49 721/ 3 03 03
Fax: + 49 721/ 377 569
info@zupfgeige.com
 
 
 
I/We* hereby give notice that I/We (*) withdraw from my/our contract of sale of the following
goods
 
.................................................................................................................................................................
.................................................................................................................................................................
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ordered on:
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received on:
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Please acknowledge receipt of this withdrawal form.

 
Best regards
 
 
Name of the consumer: ………………………………………………………
Address of the consumer: ……………………………………………………..
………………………………………………………
Country: ………………………………………………………………………
e-mail …………………..……………………………………………………..
 
Date / signature of the consumer (only with message on paper)
 
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